FAQ - Questions and answers on online payments and order issues

Avangate can offer the following payment methods:

• Credit/debit card (Visa, Visa Electron, MasterCard, Maestro, American Express, DinersClub, JCB, PostePay, Discover(Novus) and Carte Bleue)
• Paypal
• Bank transfer (Wire/ACH transfer), Directebanking.com (sofortueberweisung.de)
• Payment details by Fax
• Check
• Purchase order

What currencies are acceptable?

The accepted billing currencies are EURO and USD. However, the credit/debit card currency is transparent during the ordering process: you can have a credit card issued in Canadian Dollars and be billed in USD. The exchange will be automatically done by your bank without additional costs.

Additionally, when ordering on the internet, product prices can be viewed in other currencies by selecting a different display currency: EUR (European Euros), USD (US Dollars), GBP (United Kingdom Pounds), CHF (Swiss Francs), JPY (Japanese Yens), CAD (Canadian Dollars), AUD (Australian Dollars), NOK (Norwegian Krones), SEK (Swedish Krona), DKK (Danish Krones), RON (Romanian New Lei), CZK (Czech Korunas), HUF (Hungarian Forints), TRY (New Turkish Lira), PLN (Polish Zloty).

How secure is the online transaction?

All transactions are made using a SSL connection (128 bytes) provided by Verisign. The data sent from your browser to Avangate servers is always encrypted. All Avangate servers are certified McAfee Secure and scanned daily by ScanAlert for known vulnerabilities. Additionally Avangate does not store any credit card sensitive information.